Privacy Policy

Accounts, historical orders and support

When you create an account, we store your name, email, optional phone number and a salted password hash. A login token is stored in your browser. Signing out removes the local login token; it does not delete your account or other store records.

Historical order records can include contact and delivery details, products and options, amounts, payment status and references, shipment tracking, and after-sales requests. Order lookup and support use the details you provide, such as an order number and email. Security records and access cookies help protect order lookup.

Website checkout and new website payments are currently unavailable. Existing order and support records remain available. Purchases through external TikTok Shop links follow that platform's checkout and privacy practices.

Reviews and creator referrals

Eligible product reviews may display your rating, title, review text, product option, date and a masked buyer name publicly. Reviews are linked to the member and order internally. Avoid including contact details or other personal information in public review text.

Creator applications include the profile and contact details you submit, such as country, social profiles and WhatsApp. Referral links use a cookie and can link referrals to a member account and historical orders for attribution and commission records. Referral storage is separate from Google Analytics and Meta choices; account attribution can remain after the referral cookie expires.

Our own website activity records

We record visits and product interactions to understand traffic and product interest. Records include visitor and session identifiers, store, page path, referral source, time, and selected product or SKU details. Visit records also include browser information, country where available and a derived network identifier based on the request IP address. These identifiers do not make the records anonymous.

These first-party records continue when you decline Google Analytics and Meta cookies, or use Global Privacy Control or Do Not Track. Those choices control the integrations described below, not this separate store activity recording.

Google Analytics, Meta and cookie choices

Google Analytics and Meta tracking are enabled by default on eligible public pages unless you have declined or your browser sends a supported Global Privacy Control or Do Not Track signal. These services receive website activity, such as page views and product views, together with information handled by their browser scripts.

Use Cookie settings at the bottom of public pages, then choose Decline or Allow. This saves your choice for Google Analytics and Meta in this browser. Declining disables this site's tracking calls to those integrations; it does not erase data already sent to them.

Browser storage also supports login, language preferences, shopping selections, order access, referral attribution and our own visitor identifiers. Clearing website data can remove local preferences and identifiers but does not delete server records. It can also clear your saved refusal, after which the default tracking behavior applies again.

Service providers and external links

Hosting, shared storage and internal operations services process information needed to run the stores. Operational dashboards can include customer and order details, after-sales summaries, and individual visit and product-interaction records.

If live chat is configured, the Tawk.to script loads when you visit, separately from the Google Analytics and Meta choices. Chat providers can process your messages and browser or connection information. Calling support or opening WhatsApp, TikTok or another external service also involves that service's own information handling.

Your information and contacting us

Browser storage and store records are separate. Account, historical order, support, review and referral records are not automatically removed when you sign out, clear browser data or decline analytics cookies.

Contact support to ask about information held about you or request a correction or deletion. Include enough details to locate the relevant account, order or review, but do not send passwords or full payment card details.

Order support and contact information · Historical orders